We also value your feedback and suggestions — they help us continually improve the Debt Consolidation Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, resources and information.
In the realm of financial wellness, tracking your monthly expenses is a crucial step towards effective debt management. Many Australians grapple with the challenges of keeping their debts under control, particularly in a dynamic economic environment. - read more
In light of the current economic challenges facing many Australians, managing credit card debt has become more crucial than ever. With rising living costs and financial uncertainty, accruing debt on high-interest credit cards can quickly escalate from a manageable inconvenience to a stressful financial burden. - read more
Welcome to Financial Planning 101: How to Get Ahead of Your Debt! If you're feeling overwhelmed by your financial situation, you're not alone. Many people struggle with managing debt and finding ways to achieve financial stability. - read more
Welcome to our blog, where we're dedicated to helping you make the most of your financial journey. Today, we're going to delve into an important aspect of financial health: tracking your progress after debt consolidation. - read more
When it comes to managing your finances, planning for the unexpected is a crucial part of staying on top of your budget. An emergency fund serves as your financial safety net, poised to offer support when unforeseen expenses arise. These funds are specifically set aside to cover unexpected costs, like medical emergencies, car repairs, or urgent home maintenance issues. - read more
The Australian Prudential Regulation Authority (APRA) has implemented a significant policy change aimed at mitigating risks in the housing market. Effective from 1 February 2026, APRA has introduced a cap limiting banks to issuing no more than 20% of new home loans to borrowers with a debt-to-income (DTI) ratio exceeding six times their income. This measure applies separately to owner-occupier and investor loans, reflecting APRA's commitment to maintaining financial stability. - read more
The Australian Securities and Investments Commission (ASIC) and the Reserve Bank of Australia (RBA) have heightened their scrutiny of non-bank lenders, a sector experiencing significant growth in recent years. This increased oversight aims to ensure that the expansion of non-bank lending does not compromise the stability of the broader financial system. - read more
The Reserve Bank of Australia (RBA) has raised the cash rate to 4.10%, marking a significant move aimed at curbing persistent inflationary pressures. This decision is expected to have widespread implications for Australian borrowers, particularly those with variable-rate mortgages. - read more
Starting April 2026, Australians will experience a 4.41% average increase in health insurance premiums, the highest government-approved hike since 2017. This rise adds to the financial pressures many households are already facing. - read more
As of January 2026, Australians hold a total of 12,227,388 credit cards, with a national debt accruing interest amounting to $21.7 billion. This substantial figure underscores the growing reliance on credit and the potential financial stress associated with it. - read more
