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Knowledgebase
Mortgage:
A loan in which the borrower (the mortgagor) offers a property and land as security to the lender (the mortgagee) until the loan is repaid. Repayments of the loan are usually made on a monthly basis over a long period of time, typically 25 years.
Debt Consolidation Australia :: Contact Us

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debtcon.com.au

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Whether you’d like to explore Debt Consolidation Australia options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Debt Consolidation Australia experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Debt Consolidation Articles

Managing Your Credit Card Debt Wisely in Tough Economic Times
Managing Your Credit Card Debt Wisely in Tough Economic Times
In light of the current economic challenges facing many Australians, managing credit card debt has become more crucial than ever. With rising living costs and financial uncertainty, accruing debt on high-interest credit cards can quickly escalate from a manageable inconvenience to a stressful financial burden. - read more
Smart Budgeting: Building a Financially Stable Future
Smart Budgeting: Building a Financially Stable Future
Many Australians today find themselves navigating the choppy waters of financial instability. The burden of debt weighs heavily, affecting everything from daily stress levels to long-term planning. High interest rates, unexpected expenses, and the seductive ease of credit cards contribute to a culture of borrowing that can lead to a precarious financial situation for many. In this introduction, we explore how smart budgeting is not just about scraping by, but laying the foundations for a financially stable future. - read more
How to Track Monthly Expenses for Better Debt Management
How to Track Monthly Expenses for Better Debt Management
In the realm of financial wellness, tracking your monthly expenses is a crucial step towards effective debt management. Many Australians grapple with the challenges of keeping their debts under control, particularly in a dynamic economic environment. - read more
How to Create a Realistic Family Budget: A Step-by-Step Guide
How to Create a Realistic Family Budget: A Step-by-Step Guide
Creating a family budget might sound daunting, but it’s an essential step toward financial wellness. It’s about understanding where your money comes from and where it goes, allowing you to make informed decisions about your spending and savings. A well-planned budget can be the key to reducing financial stress and ensuring a secure future for your family. - read more
Monitoring Your Progress: Tracking Financial Goals Post-Debt Consolidation
Monitoring Your Progress: Tracking Financial Goals Post-Debt Consolidation
Welcome to our blog, where we're dedicated to helping you make the most of your financial journey. Today, we're going to delve into an important aspect of financial health: tracking your progress after debt consolidation. - read more
Finance News

Understanding the RBA's February Rate Cut and Its Impact on Your Finances
Understanding the RBA's February Rate Cut and Its Impact on Your Finances
10 Mar 2026: Paige Estritori
In February 2025, the Reserve Bank of Australia (RBA) reduced the cash rate by 0.25 percentage points, bringing it down to 4.10%. This move, the first rate cut since November 2020, aims to stimulate economic growth amid slowing inflation and global uncertainties. - read more
Navigating APRA's New Debt-to-Income Loan Cap: Implications for Borrowers
Navigating APRA's New Debt-to-Income Loan Cap: Implications for Borrowers
10 Mar 2026: Paige Estritori
The Australian Prudential Regulation Authority (APRA) has announced a significant policy change, introducing a 20% cap on new loans with a debt-to-income (DTI) ratio exceeding six times the borrower's income. This measure, effective from February 2026, aims to mitigate potential risks associated with high levels of household debt. - read more
The Rise of Cryptocurrency-Backed Loans in Australia: Opportunities and Risks
The Rise of Cryptocurrency-Backed Loans in Australia: Opportunities and Risks
10 Mar 2026: Paige Estritori
In recent years, Australia has witnessed the emergence of cryptocurrency-backed loans, where digital assets like Bitcoin and Ethereum are used as collateral. This innovative lending practice offers borrowers access to funds without liquidating their crypto holdings, appealing to those who anticipate future appreciation of their digital assets. - read more
APRA's New Cap on High Debt-to-Income Home Loans Explained
APRA's New Cap on High Debt-to-Income Home Loans Explained
02 Mar 2026: Paige Estritori
The Australian Prudential Regulation Authority (APRA) has announced a significant policy change aimed at mitigating risks in the housing market. Effective February 2026, APRA will impose a cap on high debt-to-income (DTI) home loans, limiting such loans to 20% of new home lending. This measure applies to both owner-occupiers and investors, with an exemption for new housing developments. - read more
Australia's Household Debt: A Global Perspective
Australia's Household Debt: A Global Perspective
02 Mar 2026: Paige Estritori
Recent data reveals that Australia's household debt has escalated to 182% of disposable income, positioning the nation as having the second-highest household debt globally. This significant figure underscores the growing reliance on borrowing among Australian households, particularly in the realm of mortgage lending. - read more